Customer Care Tip – Tell the Customer What You Are Going to Do: The Next Step

Customer Service Tip – Tell the Customer What You Are Going to Do – The Next Step Let’s face it; we have all had bad customer service experiences. Like me, I bet you can recall the details of every instance of bad service. If you are like most people, you probably told anyone who would… Continue reading Customer Care Tip – Tell the Customer What You Are Going to Do: The Next Step

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Eastern Inferno: The Journals of a German Panzerjager on the Eastern Front, 1941-43 by Hans Roth, edited by Alexander Christine and Mason Kunze

I have read six books dealing with the Eastern Front in World War II. All were either memoirs written after the fact or traditionally researched works. “Eastern Inferno: The Journals of a German Panzerjager on the Eastern Front, 1941-43” by Hans Roth, edited by Alexander Christine and Mason Kunze is different. The book is the… Continue reading Eastern Inferno: The Journals of a German Panzerjager on the Eastern Front, 1941-43 by Hans Roth, edited by Alexander Christine and Mason Kunze

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Martian Mondays: The Martian Chronicles – Chapter Fifteen: The Musicians

Chapter Fifteen – The Musicians (April 2003/2034)- This story first appeared in The Martian Chronicles. Several boys venture into the ruins of the Martian cities. They go into the houses and play with the debris, imagining that they are on earth, playing with the autumn leaves. Added onto their fun is their chance to play… Continue reading Martian Mondays: The Martian Chronicles – Chapter Fifteen: The Musicians

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